Returns & Exchanges
At Drogeria Nutridome, we want you to be completely satisfied with your beauty and wellness purchases. If a product does not meet your expectations, you can return it within 14 days of receipt, provided the items remain unopened and in their original packaging.
Fill Out the Return Form
Complete the official return form included in your package or download the digital version from our website to specify the items you are sending back.
Secure the Products
Place the unused items in their original boxes and pack them securely in a shipping carton to prevent damage during transit.
Ship the Package
Affix the return label to your parcel and drop it off at your nearest authorized courier point or schedule a pickup through our returns portal.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing